cabbitzilla: (Shadow)
[personal profile] cabbitzilla
And from the devastating, we drop back into 'highly annoying'.

The missing-in-the-post-for-two-fragging-months DSL modem showed up today. Looked it over, finished my game of Lux, and powered everything down just to be on the safe side. Hooked it up, plugged it in, powered up the Mac. Glanced at the modem, noted that I had a steady pulse from the G3... and nothing from AT&T's servers.

Fiddled for almost an hour, testing all three computers here, and the DSL modem in every phone jack in the apartment. There is no joy to be found. Fire the dial-up up, spend twenty minutes digging through their site to find the tech support number, and then killed the dialup connection to phone them.

From the accent, I'd guess the gentleman helping me was Egyptian. It's a trivial thing, as he proved to be quite competent... it just was taking me a second or two each time to filter out the accent and understand what he was saying. My troubleshooting methods were validated as he stepped me through exactly the process I'd done on my own. There is no joy to be found.

At that point, he conference his lead tech into the call, and all the steps were verified as done. The lead then started digging... and discovered that HE couldn't get to the local POP either. A phone call dug the information out: the servers in the area are all offline as the wiring in the center is upgraded.

Hopefully it'll be running by Monday.

*sigh* The expression 'couldn't catch a break if my life depended on it' comes to mind. *shakes her head* In the midst of it all, I find myself in tears again. Megan apparently called my therapist while I was out in Annapolis for my monthly visit to the rheumatologist; I spent nearly two hours on the phone with her trying to explain what I'd lost... and why it meant so much. I just don't think she's wired to understand. I know I'm loved... several folks made a point of reinforcing that knowledge last night... but the feeling of isolation is... very strong. I... *sigh* There's no way to wrap words around this. I'm sorry. I'll hush and quit whining.

Postscript..
*pokes at Lux* Someday I'll be able to register it. *sigh* Well, off to play the handful of maps it'll let me use.

Date: 2004-11-20 08:10 am (UTC)
wibbble: A manipulated picture of my eye, with a blue swirling background. (Default)
From: [personal profile] wibbble
At least now you know /when/ you'll have the DSL. :o)

Date: 2004-11-20 08:43 am (UTC)
From: [identity profile] elix.livejournal.com
And also that it's a problem on their end, which means ellie doesn't have to do yet more futzing around with the computer...

Date: 2004-11-20 08:46 am (UTC)
wibbble: A manipulated picture of my eye, with a blue swirling background. (Default)
From: [personal profile] wibbble
Although, I think she /likes/ the futzing. :o)

Date: 2004-11-20 04:57 pm (UTC)
From: [identity profile] elisabeth.livejournal.com
Ordinarily, yes, I enjoy the futzing about. This particular instance is a source of aggravation; after more than a month of waiting for the damned thing to arrive, it shows up the day everything at the central office goes offline.

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