cabbitzilla

Hrm.

Well, my worries about having the A/V side of things taken from me has pretty much been taken care of; I've managed to have quiet little chats with both my boss and HER boss (the one calling the meeting come the 4^th) and ascertained their purposes. My boss wants the communication issues that plague us knocked down, as there's starting to be anger and frustration issues over perceived failures and equipment changes. Her boss wants that PLUS a better solution if one exists for providing proper laptop support. I found one today, and she told me bluntly to order one to try, she didn't much care how much it cost. The communication thing is by far the worst area.

• The other assistant is notorious for making changes without documenting them OR telling/emailing me. It's causing friction and issues on both sides. I'm more than a little territorial, but I can deal with things as long as I know what's been done and why. Discovering something's been un-wired five minutes before a conference start makes the cabbit cranky. Cranky cabbits don't play well with others.
• The other assistant feels that having to do -any- troubleshooting is 'unprofessional'. This seems to include taking 30 seconds to make sure everything's plugged in right before ripping things apart to do it his way. Again, I never hear about it until the next client comes in and I discover that everything's been disconnected. Again.
• The other assistant has ranted about my work being 'unstable' and 'undependable'. His reasoning for this seems to be that everything should work exactly the same way every time, no matter how bizarre the client's needs and/or personal equipment is. I'm sorry, but that aging ThinkPad's [function]+[key] to toggle on the VGA out port just MIGHT be different from that brand new Acer... this is -basic- stuff that he (again) feels is unprofessional to have to do. Like I'm some fairy godcabbit with a magic wand that can make it all just work.

Yeah, I'm a bit touchy, there. God help us if someone with a Mac laptop comes in; I'm the -only- one that doesn't throw up the sign to ward off evil and back away. Hell, the Mac's are EASY. Plug the damned VGA cord into it and then turn it on. It detects the projector feed and automagically turns the damned port on. Failing that, there's a bloody icon on the top menu bar off to the right. It's literally RIGHT THERE IN FRONT OF YOU. Oh, yeah, that falls under basic troubleshooting. My bad. *pounds head on desk*

*grumble* At least I'm not going into this meeting expecting to have to walk out... that was really eating at me. And I'm going to shut up now and try and get some sleep. It's been days since I've had more than a one or two hour nap, and I'm about burned to the ground now. G'nite.