Ignoring the effects of People Being Nice for a moment, you could say that 'taking care of the regulars' ensures that they'll continue to be regulars, and will say good things about the place, possibly creating more regulars.
Whatever reason, it certainly was an excellent thing to happen. :o)
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timeasmymeasure
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Date: 2003-11-09 11:23 pm (UTC)Whatever reason, it certainly was an excellent thing to happen. :o)